Terms and Conditions

These Terms and Conditions set out the rules for using Vegastars Casino and explain the relationship between you as an account holder and us as the platform operator. By creating an account or using our services, you agree to follow these terms and any rules shown for a particular game or promotion. Please read them before you play and contact us if anything is unclear.

Account responsibilities

You must provide accurate information when registering and keep your contact details up to date. Your account is for your personal use only. Do not share your login details or allow anyone else to use your account. You are responsible for activity carried out through your account unless you have told us that it may have been accessed without permission.

We may ask you to verify your identity, address or payment details. Please provide the documents requested so we can complete the relevant checks. You can manage available account limits through the responsible gambling settings or ask us for help with your account.

Eligibility requirements

You must be at least 18 years old to hold an account or play. You may only use Vegastars Casino where doing so is permitted. We may check your age and identity before allowing you to play and may restrict access while those checks are completed. Only one account is permitted per person.

Acceptable platform use

Use Vegastars Casino for your own lawful activity. You must not use another person’s identity or payment method, create multiple accounts, interfere with games or systems, or take part in fraud, collusion or bonus abuse. We may review unusual activity and suspend or close an account where we have a reasonable basis to believe these rules have been breached. Where an account is closed, we will deal with any remaining balance in accordance with applicable law and these terms.

Bonuses and promotions

Promotions are subject to their own terms, including any eligibility rules, wagering requirements, game restrictions and expiry periods. Check the conditions shown with an offer before you opt in. We may withhold or remove a bonus where its terms have not been met. This does not automatically affect funds you deposited or winnings that are not subject to the bonus rules.

Deposits and withdrawals

Available payment methods and applicable limits are shown in your account. Payments must come from a method you are authorised to use. We may carry out identity, payment and other required checks before processing a withdrawal and may ask for supporting information. Processing times can depend on the payment method and the completion of those checks. You can request a withdrawal of eligible funds through your account.

Disputes and complaints

If you have a question about a transaction, game result or account decision, contact our support team with the relevant details. We will review the information available and explain our response. If you remain dissatisfied, you can use our complaints process. Where applicable, we will provide information about an independent dispute resolution service.

Changes to these terms

We may update these terms to reflect changes to our services, legal requirements or the way we operate. The current version will be available on the platform. We will notify you of material changes where required and explain when they take effect. If you do not agree to an update, you can stop using Vegastars Casino and request closure of your account.